+61292401138

avneli@hotmail.com 9 Lower Fort St, Sydney
Avneli Hotel spa and wellness lounge

Our Hotel Services

Curated Experiences for Every Stay

Avneli Hotel Sydney offers a comprehensive range of services designed to complement your accommodation and simplify your time in the harbour city. Each service listed below includes transparent pricing, clear conditions, and our service guarantee backed by Avneli Hospitality Pty Ltd. Whether you require a nourishing start to your day, restorative wellness treatments, personalised local guidance, reliable transport, or refined in-room dining, our team coordinates delivery with attention to timing and quality. Services can be pre-booked through the reservation form on this page or arranged upon arrival subject to availability. Avneli Rewards members receive preferential pricing on selected offerings as detailed in the bonus programme section below. All photographs represent the actual service categories available at our Lower Fort Street property in 2026. We encourage guests to book popular services such as spa treatments and airport transfers at least forty-eight hours in advance during peak travel periods to secure preferred time slots. Our service team maintains daily communication with kitchen, wellness, and transport partners to ensure consistent standards across every guest interaction from confirmation through completion.

Gourmet breakfast package

Gourmet Breakfast Package

Our breakfast service features seasonal Australian produce prepared by our kitchen team each morning between 6:30 AM and 10:30 AM. The package includes a main course selection, fresh pastries, seasonal fruit, juice, and barista-made coffee or tea. Dietary requirements including gluten-free, vegan, and allergen-specific options are accommodated with advance notice. Room service delivery is available for an additional $8 AUD per tray. The breakfast lounge on the ground floor offers harbour glimpses and a relaxed atmosphere for guests who prefer dining outside their rooms. Ingredients are sourced from NSW suppliers wherever possible, supporting local agriculture and reducing food miles. This service represents one of our most popular add-ons, with approximately sixty-two percent of weekend guests selecting the package during their stay in 2025.

$38 AUD / person / day Book This Service
Wellness and spa access

Wellness & Spa Access

Access our wellness facility including sauna, relaxation lounge, and shower amenities for a full day of restorative care. Treatment add-ons include sixty-minute remedial massage ($145 AUD), ninety-minute aromatherapy session ($195 AUD), and express thirty-minute neck and shoulder treatment ($85 AUD). All therapists hold recognised Australian qualifications and maintain current first aid certification. Appointments operate between 9:00 AM and 8:00 PM daily, with final booking accepted by 6:00 PM. Robes and slippers are provided; guests should arrive fifteen minutes before scheduled treatment times. The wellness area accommodates a maximum of four guests simultaneously to preserve a tranquil environment. Hygiene protocols follow industry standards with fresh linens for each session and sanitised equipment between treatments.

From $65 AUD / day access Book This Service
Personal concierge service

Personal Concierge

Our dedicated concierge service provides personalised assistance throughout your stay, including restaurant reservations at partner venues, ticket procurement for performances and sporting events, private tour arrangements, and bespoke itinerary planning based on your interests and available time. The standard package covers up to four reservation requests and two hours of planning consultation per stay. Extended concierge support for corporate groups and special events is available at quoted rates. Concierge staff maintain current knowledge of Sydney attractions, transport schedules, and seasonal events through regular familiarisation activities across the metropolitan area. Recommendations prioritise verified quality and value rather than commission-driven suggestions. Response time for standard requests is within two hours during front desk operating hours and by 9:00 AM the following day for after-hours submissions.

$55 AUD / stay Book This Service
Airport transfer service

Airport Transfer

Private sedan transfer between Avneli Hotel and Sydney Kingsford Smith Airport covers up to three passengers with standard luggage capacity. Journey time averages thirty-five to fifty minutes depending on traffic conditions and terminal location. Drivers track flight arrivals for incoming guests and adjust pickup times accordingly when flight details are provided at booking. Child safety seats are available upon request at no additional charge. Vehicle fleet includes late-model sedans maintained to commercial transport standards with comprehensive insurance coverage. Fixed pricing eliminates meter uncertainty and toll surprises; all tolls and airport access fees are included in the quoted rate. For groups exceeding three passengers or requiring van capacity, alternative vehicle options are available at supplementary cost quoted at the time of enquiry. Cancellation without charge is permitted up to twenty-four hours before scheduled pickup.

$95 AUD / one way Book This Service
In-room dining experience

In-Room Dining

Our evening dining menu presents contemporary Australian cuisine with international influences, available for delivery to guest rooms from 5:00 PM until 11:00 PM nightly. Menu categories include entrees, mains, desserts, and a curated wine list featuring regional NSW vineyards. Signature dishes include pan-seared barramundi with native herb butter, slow-braised lamb shoulder with root vegetables, and plant-based risotto with seasonal mushrooms. All items are prepared to order; average delivery time is thirty-five to forty-five minutes depending on kitchen volume. Trays and crockery are collected upon request or automatically the following morning. Minimum order value is $35 AUD excluding beverages. Room service tray charge of $6 AUD applies per delivery. Menu updates seasonally to reflect ingredient availability and chef recommendations aligned with Sydney dining trends in 2026.

From $35 AUD / order Book This Service

Guarantees & Conditions

Service Quality Guarantee

If any Avneli service does not meet the description provided at booking, notify our front desk within twenty-four hours and we will remedy the issue through re-delivery, alternative scheduling, or partial credit at our discretion. Documented complaints are reviewed weekly by management to identify systemic improvements.

Price Integrity

Quoted service prices include GST where applicable and exclude only explicitly stated optional add-ons. Promotional discounts on service bundles never exceed forty-five percent of the combined standard rate. Price changes take effect on published schedules with thirty days notice.

Cancellation Terms

Individual service bookings may be cancelled without charge up to twenty-four hours before the scheduled time. Cancellations within twenty-four hours may incur a fee of fifty percent of the service price. No-shows are charged the full amount unless exceptional circumstances are documented.

Privacy & Data

Personal information collected for service bookings is used solely for fulfilment and follow-up communication in accordance with our Privacy Policy. Payment details are processed through PCI-compliant systems and are not stored on Avneli servers beyond transaction completion requirements.

How to Order a Service

Ordering Avneli Hotel services is straightforward and designed to accommodate both advance planners and spontaneous requests. The recommended method is completion of the booking form on this page, specifying your chosen service, preferred date and time, and any special requirements in the message field. Submissions are acknowledged automatically and reviewed by our reservations team within business hours, typically resulting in confirmation email within four hours for requests received before 6:00 PM AEST. Alternatively, contact our front desk directly by telephone at +61292401138 or email at avneli@hotmail.com with your reservation details and service preferences. Walk-in requests are accepted subject to real-time availability, particularly for spa treatments and dining where capacity constraints may apply during peak periods. Corporate account holders may utilise established billing arrangements by referencing their account number in the booking form. Group coordinators planning multiple service bookings for events should contact us at least seven days in advance to ensure coordinated scheduling and potential volume pricing. Payment for services is processed at confirmation for non-resident bookings and may be added to the room folio for registered guests upon checkout. All confirmations include itemised pricing, applicable taxes, and cancellation terms specific to the selected service category.

Top 7 Advantages of Our Services

Avneli Rewards Bonus Programme

Join our loyalty programme and unlock tangible benefits across room stays and services. Membership is complimentary for all guests after their first completed stay at Avneli Hotel Sydney. Accumulate points on eligible purchases, advance through membership tiers, and redeem credits for services featured on this page. Enrol using the form below or register at checkout during your visit. Programme terms are governed by Avneli Hospitality Pty Ltd and may be updated with thirty days notice to existing members. Current tier benefits include room upgrade vouchers, late checkout privileges, and member rates up to twenty percent below standard published prices on selected services.

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Service Booking Form